HomeTeam Pest Defense

Agricultural & Horticultural

Our Culture

At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

• • Purpose: Protecting Homes. Improving Communities.
  • Vision:To Deliver a Delightful Experience Every Time For A Lifetime
  • Mission: PeopleFirst: To provide employees the support and development to create the best quality service experience possible.

Core Values:

• • • Commitment to Serving Others: We are dedicated to, and passionate about, serving others; each other, customers, friends, family & strangers.
    • People Focused: Our primary focus is building strong relationships with our co-workers, to engage and empower them to delight our customers. Our #1 priority is the well-being and ongoing development of our people. It is all our job to help each other win.
    • Transparency: Everyone clearly understands what is expected and what we are trying to accomplish; there is transparency and openness regarding the information needed to do our jobs. Honest communication. Admit when there are opportunities to grow and processes to correct.
    • Continuous Improvement: A relentless focus on making everything better: ourselves, our work environment, our processes, and our service to our customers.
    • Teamwork: Teamwork starts with 100% responsibility. Our team within HomeTeam is about depending on one another. We work collaboratively, while embracing our differences to delight our customers.
    • Fun: People celebrate successes and find joy in what they do. Humor is used to erase tension. Have fun doing good. Have fun living our values.

Servant Heart

We are at our strongest when we uplift and empower those around us. Our Servant Heart program was established to foster resilient, compassionate communities – places where everyone can feel welcomed, safe, and cared for. Our dedication to giving back extends not only to each other, but to the neighborhoods we serve. That’s why a Commitment to Serving Others is one of our Core Values. Every community has unique needs. Therefore, each HomeTeam branch chooses organizations within their specific area to help and support, be it through contributions to food pantries, animal shelters, blood banks, or schools. We’ve dedicated over 560 hours and raised over $17,500 for various charitable causes in 2023.

Rollins’ Commitment to Workplace Inclusion

To enhance Rollins’ ability to carry out its mission, the Executive Steering Committee (ESC) continues to make workplace inclusion a priority for all employees, managers and executives. Rollins’ Workplace Inclusion strategy is based on a commitment from managers, supervisors and employees at the individual, group, and organizational levels. Our goal is for all employees to support the Workplace Inclusion Plan and its objectives. Rollins is committed to be an employer of choice. Pursuing this commitment will require being open to new ways of thinking about fostering a workplace where all feel engaged and have a sense of belonging.

Mission

To create organizational change focusing on workplace inclusion for all

Our Vision Statement

To have a culture of inclusion, where all individuals feel respected, are treated fairly, with an equitable opportunity to excel.

Guiding Principles

• Strive for excellence
• We do the right thing, always
• Be candid, honest, and open
• Make service your mission
• Relationships matter

Strategic Pillars

Building Culture & Capability

• A workplace that has a healthy environment, where backgrounds, perspectives and experiences are valued.

Developing our Talent

• A workforce that is built on a diverse talent pipeline with development programs and providing impactful associate engagement.

Growing the Business

• A marketplace where we ensure diversity in suppliers, marketing efforts, and product services to clients.

Enhancing our Brand

• Being a good corporate citizen, where we demonstrate our social responsibility through community leadership and volunteerism

Women’s Leadership Initiative

The mission of the Women’s Leadership Initiative is to inspire, empower, and assist in the professional development of women. The WLI was created to mentor women and assist them with career advancement at HomeTeam and in the pest control industry overall. While it is a male-dominated industry, we want to be sure women are aware of the opportunities available to them, and we can help them capture those opportunities. Once we know a woman’s desired career path, we work together on how to achieve her goals–not only her Plan A, but her Plan B and C.

It’s our goal to aid in the career development of the women at HomeTeam, be their advocates, mentors, facilitators and coaches, and grow the community of women in our organization and help women succeed.

Hear from some of the employees who have participated in WLI: 

“My mentorship with WLI has helped me enhance my development in my career. I was able to pursue further development through the program and was accepted into the Master Admin Program. My mentors helped me every step of the way. I look forward to what the future brings.”

Sara D., Customer Service Representative

“Since starting Women’s Leadership Initiative my self-confidence has grown tremendously. I have also, expanded my knowledge in other departments here at HomeTeam. Even through a pandemic the WLI has not only help me to grow in my career but also in my personal life.”

Misty W., Customer Service Representative

“The WLI program is amazing – it gives you the tools to empower yourself to become an effective leader and pay it forward to others by helping them reach their goals. Not only does it develop you, but it puts you in the company of wonderful women that help you along the way; the interchange of encouragement and support is priceless!”

Melissa B., Customer Service Representative

Career Pathways

At HomeTeam, you can follow a number of job pathways best suited to your interest and skillset. These include but are not limited to:

• Onsite Service Installation/Technician
• Sales Consultant
• Customer Service
• Administration & Service Management

Many of these positions include access to a company car and phone. All positions include our world-class benefit package that will provide for your well-being while you provide top tier service to our clientele.

Benefits

It’s our mission to provide employees the support and development they need to create the best quality service experience possible. We believe that includes a comprehensive benefits package that allows our diverse group of employees to choose the plan that is best for them when it comes to preventive care and long-term financial security. When you join HomeTeam, you become part of our family.

Awards

Resources