Carrols

Hospitality, Travel & Tourism

Our Approach

Food is the foundation of our business and we are passionate about serving guests the great-tasting food they love, each and every day. To ensure industry-leading food quality and safety standards across our operations, Carrols adheres to a variety of important policies, practices and procedures.

Training

We provide both classroom and in-restaurant training for all restaurant personnel to ensure that every Carrols team member has the knowledge and skills to meet our rigorous food quality and safety requirements. Our restaurant managers and shift supervisors also complete the ServSafe Food Safety training and certification program, which is accredited by the American National Standards Institute Conference for Food Protection.

Compliance

We operate in strict compliance with all health and quality assurance standards mandated by federal, state and local laws and regulations. These include, among other things, rules regarding food handling and cleanliness, minimum cooking times and temperatures, and maximum time standards for holding prepared food.

Inspections

Our Burger King restaurants undergo both scheduled and unscheduled inspections by third-party firms under Burger King Corporation’s oversight to help ensure quality and safety protocols are being followed consistently. These third-party inspections complement the continuous and rigorous inspections our restaurant managers perform to ensure taste, quality, cleanliness and food safety.

Nutritional Transparency

We support RBI’s commitment to provide guests with a variety of menu options, including plant-based offerings, and equip them with the information they need to make educated food choices.

Ingredients

As part of its commitment to using real food and high-quality ingredients, RBI has been removing colors, flavors and preservatives from artificial sources from our menu items. Burger King has banned 120 artificial ingredients from its food menu and is committed to offering a permanent menu that is free of colors, flavors and preservatives from artificial sources, wherever possible.

Vendors

RBI selects our vendors and leads quality assurance processes to ensure that our suppliers meet rigorous safety and quality standards.

Who We Are

Carrols’ success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for its guests. Commercials and slogans can only say so much about a company. The real proof is in a visit to a restaurant. Are the people friendly? Is the service efficient? Does it seem like the people really care?

The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. Advancement is possible in other companies, but at Carrols, our philosophy is “Promotion is a natural progression, not a chance happening.” We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.

Meet Jeremy Glenn

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

July of 2023 is when I started because I wanted to be valued for my customer service skills

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

Actually I love everything about my job!

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

Yes and in fact I already have! I’d say just do it, you’ll love it, because I do.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Outside of work I like to visit with my family.

Meet Louvonne Jackson

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

I started working for Carrol’s in February of 2015 to get out of the house and meet people.

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I enjoy meeting new people and being able to serve people as well.

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

Yes. I think that it is a great place to work.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy spending time watching television.

Meet Marla Eddy

RESTAURANT GENERAL MANAGER DANVILLE, VA

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

I started with Carrol’s group about 5 years ago.

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I enjoy satisfying the customers profitably. A smile and a “You Rule” goes a long way.

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

Working for Carrol’s has a lot of advancement and opportunities to grow with the company so it’s not just a job but a career. As long as the world stands people are going to eat. Join the best fast food company and see how far you can go and grow!

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Outside of work I enjoy church, shopping, and going to the gym for a stress relieving workout.

Meet Pam Wright

ADM, INDIANA

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

I started with Carrols in March of 2019. My daughter started college and I wanted to be closer to her.

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I enjoy working with different people every day. I love being able to share what I have learned with other people. It is exciting facing and overcoming new challenges.

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

Yes, this is a rewarding job with new experiences, people, and challenges. I would say go for it! Apply today! Although you face many challenges you are surrounded by people who will help you succeed. I am happy to be a part of the Carrol’s family.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy spending time with my grandchildren. I am also an avid hunter.

Meet Samuel Mcintire

UNIT 1008

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

I started in April 2023. I needed steady employment and had heard that I could earn decent money.

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I enjoy the people the most.

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

Yes, and I would say that they are signing up with a good company.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy bowling in my spare time.

Meet Shanda Grant

ASSISTANT GENERAL MANAGER

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

I started working for Carrol’s when I was 15. My mom was the manager. I needed something to do and enjoyed earning money. 14 years later I still enjoy my job!

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I love the connection with the crew members and customers. I also love to see my regular guests.

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

Yes. I love the family feel environment. I love to come to work and have fun. It is not a job that I dread going in to. I love the fact that I am able to enjoy my daughter and her milestones, while still being able to work.

Just do it!

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I love to clean. I also enjoy spending time with my daughter. She is learning gymnastics and I enjoy watching her learn.

Meet Tiffany Christensen

TEAM LEADER

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

I started back in September of 2022 and I started so that I could gain experience in the workplace and to build towards success.

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I enjoy the happy, supportive, and productive environment.

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

Yes! It is a great job to help you learn lots of things and puts you in a good path towards

your future. Go for it! You won’t regret it.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy spending time with family and catching up with good friends.

Meet Debbie Wheelock

DEDICATED TRAINING MANAGER- BUFFALO, NY

WHEN AND WHY DID YOU START YOUR EMPLOYMENT WITH CARROLS GROUP?

I started with Burger King in March 1988. I had previously worked for Burger King and knew how much I loved it then.

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I love coaching and supporting people. Watching the managers grow into their position and beyond is amazing. Classroom teaching is such a joy as they always seem so engaged and hang on to every word I say. They leave excited and ready to get to it.

WOULD YOU RECOMMEND THIS JOB TO ANOTHER PERSON, AND WHAT WOULD YOU SAY TO SOMEONE CONSIDERING A JOB WITH CARROLS GROUP?

If you want to be successful and are looking to join a company and you have the dedication and passion to make a difference, then Carrols is for you. Be ready to work. To be a success you have to be willing to put in the time. Carrols is family oriented with a passion to be the best we can. Carrols is a very disciplined company that strives for great results and takes care of their people.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I love being with my family. I also really enjoy being a volunteer for the Special Olympics. I enjoy helping people.

Sustainability at Carrols

Carrols is committed to creating long-term value for its stockholders through sustainable business practices that support our employees, our customers and the communities we serve.

As a franchisee, we are subject to strict guidelines established by our franchisor, Restaurant Brands International (RBI), the parent company of Burger King Corporation and Popeyes Louisiana Kitchen. In areas ranging from vendor and menu selection to food preparation and packaging, we operate in accordance with RBI’s standards and support their wider sustainability vision.

Our Shared Vision

Awards

Resources